Jack is a counsellor registered with the Singapore Association for Counselling (SAC). He has years of experience in mental health, addiction recovery, and psychiatric rehabilitation.

He has worked with diverse populations including prison inmates, individuals with substance abuse, persons with psychiatric conditions, and individuals facing relationship, career, trauma, and loss-related challenges.

Jack is trained in evidence-based approaches such as Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Motivational Interviewing (MI), Emotion-Focused Therapy (EFT), Exposure and Response Prevention (ERP) Therapy. He is bilingual in English and Mandarin.