Reflecting on this year’s theme, “Lived Experiences Heard: Real Voices, Real Change,” Angie shared that although people are now more willing to talk about mental health, many still hesitate to seek support because of shame, stigma or fear of being judged.
Mental health challenges may also appear in less obvious ways. Instead of saying that they feel depressed or anxious, a person may experience poor sleep, persistent tiredness, headaches, stomach discomfort or other physical symptoms. Recognising these signs and responding with care can help someone take the first step towards receiving support.
Listen Before Offering Advice
When checking in with someone, Angie suggested asking open-ended questions such as “How are things?”, “How is work?” or “How is the family?” These questions give the person more room to share than simply asking, “Are you okay?”
She also encouraged us to listen for at least three minutes without interrupting or immediately offering advice. A helpful follow-up question is:
“What options or choices do you have?”
This allows the person to pause, reflect and consider possible ways forward. Sometimes, people already have the answers within them but need a safe and supportive space to express their thoughts.
Creating Supportive Workplaces
Employers can support staff experiencing mental health challenges by training approachable colleagues to check in with them confidentially. Some employees may feel uncomfortable speaking directly with their supervisors because they fear that their struggles could affect how they are viewed at work.
A supportive workplace should respect confidentiality, recognise individual limits and allow employees to seek help without fear of judgement.
Making Time for Mental Wellbeing
Angie also shared several practical ways to care for our mental wellbeing:
Put mobile devices aside for at least one hour each day.
Spend time reading, walking or connecting with family and friends.
Be fully present during holidays and personal time.
Choose weekend activities and relationships that help restore your energy.
Practise mindfulness to become more aware of your thoughts and emotions.
Recharge yourself before helping others.
Mental wellbeing requires regular attention, just like physical health. By listening with compassion, respecting our limits and making time to recharge, each of us can help create a more caring and supportive community.
Listen to the full CNA938 interview with Adjunct Associate Professor Angie Chew to learn more about community mental health support, workplace wellbeing, mindfulness and self-care.
If you or someone you know needs a listening ear, Brahm Centre provides counselling support and a range of programmes that promote mental and emotional wellbeing.
Real Voices, Real Change
A Interview with Adjunct Associate Professor Angie Chew on CNA938’s The Wellness Hour.

